AI sales agent + CRM for product e-commerce

The AI seller that turns chats into orders

Mercon talks to your customers 24/7 in Telegram and Instagram: recommends products from your catalog, builds the cart, creates the order in your CRM, and sends payment links and delivery tracking. ~$0.06 per AI dialog — instead of the $0.5–1.4 the market charges.

14-day free trial · no credit card · cancel anytime

Mercon AI seller

Online · replies in seconds

Hi! Looking for summer sneakers, size 42, under $80.
Hello! I found 3 models in stock in your size. The most popular one is $69. Want to see it?
Placing your order: size 42, delivery to your pickup point. Sending the payment link 👇

Order created in CRM

Just now · Telegram · payment link sent

Try it live →

Works with the tools you already use

  • Telegram
  • Instagram
  • Facebook Messenger
  • KeyCRM
  • Nova Poshta
  • Monobank
  • LiqPay
  • Prom.ua
  • OpenAI
  • Gemini

Your team can't reply at 2 AM. The AI can

Customers message at midnight and expect an answer now. While your team sleeps, the AI replies, picks the product, and walks the chat to a paid order.

Online store owners

AI handles inbound requests, suggests products, creates orders and recovers abandoned carts without hiring new reps.

Support and marketing teams

AI closes FAQs and objections, sends reminders, and your team steps in only for complex cases.

Growing retail and multi-store brands

Multiple bots and managers, a shared knowledge base, inventory and delivery — all in one dashboard, no chat chaos.

Not an FAQ bot. A seller

Mercon detects search, comparison, objection and purchase intent — and drives the chat to an order in your CRM.

Sells in chat

Understands intent, drives the conversation and closes the sale.

  • Replies 24/7 in Telegram, Instagram Direct and Facebook Messenger
  • Finds products by meaning, not keywords — semantic catalog search
  • Handles objections and suggests add-ons for cross-/upsell
  • Escalates complex chats to a human with full history attached

Creates the order

Where ordinary chatbots stop, Mercon does its main job.

  • Builds the cart and creates the order in your CRM with no manager involved
  • Collects the phone number and Nova Poshta pickup branch, creates the shipping label
  • Sends a Monobank or LiqPay payment link right in the chat
  • Syncs products, stock and orders with KeyCRM

Reminds and recovers

Payments, carts and delivery run on autopilot.

  • Automated reminders: waiting for payment, abandoned cart, “order arrived at pickup point”
  • Auto-sync delivery statuses from Nova Poshta
  • Full customer history: chats, orders, payments, delivery
  • Catalog: CSV/XLSX import, inventory tracking, similar items

Honest math

~$0.06

per AI dialog on the Growth plan

The market charges $0.5–1.4 per dialog. We don't

BYO mode: connect your own OpenAI or Gemini key and pay the provider directly for tokens. Mercon adds no AI markup and no message caps.

See plans

An AI dialog is a full customer conversation — about 8 AI messages. Compare public pricing:

Intercom Fin$0.99
Gorgias AI Agent$0.90–1.00
Tidio Lyrofrom ~$0.65
MyChatBot~$0.65
Mercon Growth~$0.06
Mercon BYOraw token cost

Competitor prices are public list prices as of June 2026.

Live in 3 steps

From signup to the first AI-created order — no developers needed.

1

Connect channels and catalog

A Telegram bot, Instagram, or the web widget. Import your catalog from CSV/XLSX or sync with KeyCRM.

2

Add knowledge and brand tone

Delivery and return policies, FAQs, files. The AI answers the way your best manager would.

3

AI sells, you see orders

Chat → cart → order in the CRM → payment and delivery. Full history and analytics in one dashboard.

Integrations

Payments, CRM, delivery and channels are ready. New channels are on the roadmap.

Payments

  • Monobank — invoices and subscription renewals
  • LiqPay — payment links

CRM & data

  • KeyCRM — sync products, orders and inventory
  • Catalog: CSV/XLSX import, inventory tracking
  • Knowledge base and files in protected storage

Delivery

  • Nova Poshta — labels and delivery status tracking

Channels & comms

  • Telegram bots — primary channel
  • Instagram Direct and Facebook Messenger
  • Web chat widget
  • Email — service emails
  • Ringostat — telephony & calls

Pricing

Flat price, unlimited team. Bring your own OpenAI/Gemini key (BYO) with zero AI markup, or use our key — AI usage included.

14 days free · no credit card · cancel anytime

Pay yearly — get 2 months free. Contact us for an invoice.

Starter

For small shops and early teams.

$49/mo — with our key

Flat price, AI usage included. ~250 orders the AI closes for you / month included.

$29/mo — BYO key

Bring your own OpenAI or Gemini key — no AI markup, pay for tokens directly.

  • ~250 orders the AI closes for you / month included
  • 1 store, up to 2 Telegram bots
  • Unlimited team members
  • Unlimited knowledge base — auto-synced catalog
  • Channels: Telegram, web widget
  • Integrations: Nova Poshta, Monobank, KeyCRM import
Start free
Most Popular

Growth

For growing stores: Instagram, Facebook and the full integration stack.

$139/mo — with our key

Flat price, AI usage included. ~900 orders the AI closes for you / month included.

$79/mo — BYO key

Bring your own OpenAI or Gemini key — no AI markup, pay for tokens directly.

  • ~900 orders the AI closes for you / month included
  • Unlimited team members, up to 3 Telegram bots
  • Unlimited knowledge base — auto-synced catalog
  • Channels: Telegram, Instagram, Facebook, web widget
  • Integrations: KeyCRM sync, Nova Poshta, Monobank, Prom.ua
  • Advanced analytics & priority support
Start free

Scale

For large brands and multi-store networks with priority support.

$399/mo — with our key

Flat price, AI usage included. ~3,500 orders/month or a custom package.

$199/mo — BYO key

Bring your own key — no AI markup, pay token costs directly.

  • ~3,500 orders the AI closes for you / month (or custom package)
  • Unlimited team members, up to 10 Telegram bots
  • Unlimited knowledge base — auto-synced catalog
  • All channels: Telegram, Instagram, Facebook, widget, Ringostat
  • All integrations + SLA & dedicated success manager
  • Custom order packages
Contact us

With our key, AI usage is included in the flat price. In BYO mode you add your own OpenAI or Gemini key and pay for tokens directly — no AI markup and no artificial caps from the platform.

Honest about our stage

Mercon is a young product, and I'm building it in the open. No invented testimonials, no fake growth charts. Instead — a live demo: open it, message the AI seller, and see for yourself how it picks a product and walks the chat to an order. If something's missing for your store, write to me — I answer personally.

MM

Matvii Matin

Founder of Mercon

FAQ

Answers about AI, pricing and data security.

How long does it take to launch Mercon?+
Initial launch takes a few days: register your store, import the catalog, and connect Telegram plus payments. Our team guides setup.
What's the difference between BYO and the platform key?+
In BYO you add your own OpenAI or Gemini key and pay token costs directly — no AI markup from Mercon and no message caps. With the platform key you get AI dialogs included and can buy extra packs without touching your AI provider settings.
How does the free trial work?+
You get 14 days of full access to your chosen plan at no cost and with no credit card. No hidden charges. Cancel anytime from settings. After the trial ends, choose a plan to continue.
What is your refund policy?+
Subscriptions are prepaid and non-refundable once activated. You can cancel anytime — your plan stays active until the end of the paid period. If a billing error occurs, contact support for resolution.
Does the AI really create orders in the CRM by itself?+
Yes. The AI collects everything in the chat — product, size or variant, phone number, delivery branch — creates the order in the CRM, sends a Monobank/LiqPay payment link and generates the shipping label. Your manager sees a ready order, not a chat transcript to process manually.
How does Mercon use the knowledge base?+
Your texts, policies and files live in protected storage. The AI searches them by meaning — not keywords — and relies on them to answer accurately and recommend products.
Can managers step into conversations?+
Yes. AI handles most chats, but complex cases can be escalated to a manager; chat, order and payment history stays in one place.
Which integrations are ready today and what's next?+
Today: Telegram, Instagram Direct, Facebook Messenger, web chat widget, KeyCRM, Prom.ua, Nova Poshta, Monobank, LiqPay, email, Ringostat. Next on the roadmap: AI replies to Instagram comments and more marketplaces.
What is an AI dialog and how far do the limits go?+
An AI dialog is a full customer conversation — about 8 AI messages on average. Starter covers ≈ 600 dialogs/month, Growth ≈ 2,500, Scale ≈ 12,500. For context, the market rate is $0.5–1.4 per AI conversation; on Growth, Mercon works out to ~$0.06.
Is there a discount for annual billing?+
Yes — pay yearly and get 2 months free (you pay for 10 of 12 months). Contact us and we'll issue an invoice.

Let the AI create your next order

Connect your store in a few days — and watch the AI sell in your chats.

14-day free trial · no credit card